Poolvacparts.com is a division of AZ Pool Supplies, Inc.
Due to the COVID-19 there may be a slight delay in processing your order.
Regardless of the size or weight of your purchases there are NO HANDLING FEES
and NO HIDDEN CHARGES, ever!
When an order is placed, shipping and delivery dates are based upon product
availability and payment process time.
Once authorization for full payment has been received, orders will be processed
All items receive the highest degree of priority and will be shipped within
48 hours of successful processing (Excluding Weekends and Holidays).
Items normally carried, but currently out of stock will be shipped once they
have been received from our warehouse. An approximate shipping time will be
provided via email in such an event.
AZ Pool Supplies, Inc. is not responsible for any damages incurred during shipping.
At the time of delivery, it is highly recommended that the receiver inspect
all parcels for any visible damage that may have occurred.
If damage is present, the receiver must obtain a written acknowledgment from
the delivering party detailing the damage so that the receiver may then file
an insurance claim with the delivering company.
AZ Pool Supplies, Inc. is not the delivering party and as such cannot advise
on information regarding an insurance claim (such as processing time, success
rate). AZ Pool Supplies, Inc. is on your side and will assist you with any questions
you may have on how to properly file such a claim.
If you have any special needs/instructions for shipping, please contact us.